Views: 525 Replies: 7

dg ufc and U-CAM problem

carlo2 3 Threads 2 Replies Join Date: Mar 2019
Mar 30, 2019 at 05:15 #1
I recommend replacing the app or the sale of the dg-ufc cameras.
This app discredits cameras that are well made. Does it not work hangs and the server is almost always offline?
Can they be synchronized with another app?

They can be networked in another way, so I could see them with another app

there are apps that work great, you just need to be able to put the cam on the net ... without U-Cam, and then read the RTSP streamming
Can you?

[email protected] 9 Threads 8 Replies Join Date: Mar 2019
Mar 31, 2019 at 11:55 #2
U-CAM no longer works at all and says Network connection problem detected! even though other cameras using digoo cloud and digooeye are working fine.
micr0chip 0 Threads 1 Replies Join Date: Mar 2019
Apr 14, 2019 at 09:58 #3


Bezhici 0 Threads 2 Replies Join Date: Mar 2019
Apr 15, 2019 at 03:10 #4

Dear Digoo 

I have bought three UFC  cameras  and from April  it were transformed into bricks because you have stopped  U-CAM application! 


ricardinho53 0 Threads 1 Replies Join Date: Mar 2019
Apr 20, 2019 at 02:33 #5
Good morning, I threw my money because U-CAM never worked and DG-UFC never INITIALIZED.
SELL an ip camera with a dead App is ILLEGAL
The problem is known by everyone: NETWORK CONNECTION PROBLEM DETECTED! -
Incredible to lose money due to lack of seriousness ...
We all hope Digoo creates or lists an alternative App for our UFC - Regards from Italy.
Maximum 0 Threads 5 Replies Join Date: Mar 2019
Apr 22, 2019 at 08:37 #6

Hi all,

FYI. I have contacted Digoo ([email protected]) about this issue and this is their answer, what I think it is unacceptable:

Hello friend,

Thank you for your email.
The server for this product can no longer be repaired.
If your product is still under warranty, please contact the sales or customer service of the corresponding platform for a refund.
Sorry for the inconvenience caused. 
Best regards,
Digoo Services Team

jaxon 0 Threads 1 Replies Join Date: Mar 2019
Apr 25, 2019 at 05:44 #7
We all have the same issue, I bought 2 cameras.

Personally I'm trying to make them work with other apps, but I could find any yet

The last chance would be to update their firmware in some way as they are built just like many other cameras.

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